Please be aware that delivery times may be longer than estimated, particularly on international shipping.

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Items will be sent to the address you have specified at checkout so please ensure this is accurate and up to date. 

Items that are ready for delivery will be posted within 1-2 working days.

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The price of postage includes packaging costs. Trees will be double boxed; packing peanuts to keep your tree(s) in place with larger trees getting secured at the base with shrink wrap or paper and tape, and a filling of packing peanuts or reused protective packaging in between the inner and outer box for protection.  Packing chips are eco friendly (100% starch) and biodegradable/compostable. Paper tape is used to seal up the boxes - this does not need to be removed if recycling your boxes.

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Prices are inclusive of packaging and insurance costs. All orders over £12 will require a signature upon delivery and a tracking number will be provided once your order has been posted.

All prices quoted are in GBP / Pound Sterling.

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UK

​Items valued at £150 and over will be sent Special delivery for insurance purposes

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Royal Mail tracked 48 with signature (no signature service for bead purchases under £12)

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Royal Mail tracked 24 with signature

 

                                   

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Special Delivery by 1am

 

                                                     

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UK delivery included on orders over £150 

 

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Australia

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International Tracked 

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US/Canada/NewZealand

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International Tracked and Signed​

 

 

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Prices for other countries are similar and will be calculated at checkout if shipping is available. If not, please get in touch and I can implement this for you if possible. Unfortunately, due to the General Product Safety Regulation (GPSR) requirement, shipping to EU countries will not be available from 13th December 2024 onwards. If it becomes affordable for sole traders and small business in the future it will of course be an option again.
Please be aware you may be subject to, and responsible for any import charges once it reaches your country. Twysted Roots is not responsible for paying these additional charges or for any delays due to customs. It is recommended you contact your local Customs office if you require any additional information.